Shop policies:
Estimated shipping times
North Macedonia 2-4 business days.
Kosova 4 – 6 business days.
Albania 4 – 6 business days.
Other countries 2 – 4 weeks.
We’ll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Paymet options
All Mayor Card accepted
Returns and exchanges
We gladly accept returns and cancellations.
Contact us within 30 days in order to returns your product no question asked.
If the product is damaged inform us within 24h after getting the product.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact info@tinacrystals.com if you have any problems with your order.
Note Buyers
– Please provide me with all the necessary information (phone number, correct address). Parcels lost or returned to me because of these issues are buyers responsibility and I should not be held responsible for any postage or customs fees.
